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This condominium is part of a premier luxury resort overlooking Herradura Bay encompassing a private 600 acre reserve. A world class Marina, renowned golf course, beach club, spa and fully equipped gym makes staying at this resort a unique experience.
The calm pacific waters of Costa Rica are easily accessible from the Marina, making it a premier offshore sport-fishing destination. The marina is both permanent home and temporary haven to some of the finest yachts, charters and fishing boats to grace the Pacific Coastal waters. Just 30 minutes out, enthusiasts will find some of the most prolific sport fishing on the planet.
The 18 hole championship golf course is landscaped to blend seamlessly with the lush Costa Rican jungle that surrounds it, and situated to enjoy stunning ocean views. The golf course is home to an abundance of exotic native plants and animals as well as more than 150 species of birds.
At the exclusive beach club, you can find a grand pool with a swim up bar, ping-pong table, foosball table, playground, and volleyball court all within steps to the beach.
Other amenities include art galleries, retail resort clothing shops, banking services, a car and golf cart rental shop and a grocery store.
This second floor condominium is part of a community that stands out as one of the most prestigious communities in the resort, a distinction that is not without significance given the impressive reputation of the resort. Nestled into the forest, high up on the hill, and overlooking the ocean and marina, the unparalleled colonial design of this community sets a tone of elegance and prestige.
This gated community boasts a pre-Columbian influence, and the beautifully carved stonework arches and rushing waterfalls welcome guests as they enter the gates of this elegant community.
This condominium features stunning ocean, marina and rainforest views, expansive terraces for entertaining and relaxation, and plenty of spacious living. Every condo is this community has three spacious bedrooms and 3 ½ bathrooms with a master bath jacuzzi. They also include an air conditioned fitness center, barbeque area, elevators, and golf cart parking. In addition to the grand pool at the beach club each community has its own pool.
Your concierge can help you plan adventures such as zip line canopy tours and whitewater river rafting, as well as all day tours like the Manuel Antonio National Park where you can see monkeys, sloths, toucans, butterflies, and large iguanas. Another full day tour is the Poas Volcano tour; at almost a mile across it’s the largest active crater in the world! Shorter tours include the monkey tour, canopy tour, and the crocodile tour. If you would like to take a break from the spectacular attractions, you can lounge by the pool, get a massage or just enjoy the beautiful view.
If you are interested in surfing, you can take a short 15 minute drive to nearby for some of the best surfing in Costa Rica. This small beach town has a movie theater and a newly created Casino for evening entertainment.
This condominium is just 90 minutes from the San Jose Airport.
Currency
The currency is the Rand, which is divided into 100 cents. There are R200, R100, R50, R20 and R10 notes. Coins come in R5, R2, R1, 50c, 20c, 10c and 5c.
Banking
Banks are found in most towns, and are generally open from 09h00 to 15h30 on weekdays and 08h30 to 11h00 on Saturdays (Closed Sundays and Public Holidays). Most of them offer foreign exchange services - with cash, bank & credit cards as well as travellers cheques. You can also obtain cash from automatic teller machines (ATMs). Several international banks have branches in the main city centres. Always advise your bank that you are travelling outside of the country as they might block your purchases if they are not informed.
Travelling around South Africa is relatively easy by air, road and rail.
Principal air routes are serviced by SAA and British Airways, operated by Comair. There are 2 low-cost carriers on main routes, namely Kulula.com and Mango.
Facilitating travel around South Africa are 10 airports managed by the Airports Company South Africa (Acsa). In addition, there are some 90 regional airports, including the Kruger Mpumalanga International Airport in Nelspruit and the Skukuza Airport, offering access to the Kruger National Park.
An extensive tarred road system makes travelling in South Africa by vehicle convenient and easy. You will find gravel roads in rural areas though. Note:
Another means of getting around South Africa are luxury inter-city bus services such as Greyhound and Trans-Lux. Metrobus buses are available for in-city transport. Metered taxis must be ordered by telephone. There is a hop-on-hop-off bus in Cape Town and Johannesburg.
Our rail system includes the long-haul, inexpensive Shosholoza Meyl Metrorail trains. More luxurious options are the Blue Train, Premier Classe and the steam train Rovos Rail. There is also the new Gautrain rapid transit railway system in Gauteng Province which links Johannesburg, Pretoria, Ekhuruleni and OR Tambo International Airport.
Standards of hygiene in relation to food health and safety in South Africa, are generally high in hotels, restaurants, pubs and nightspots. Tap water in South Africa is safe to drink and cook with when taken from taps in urban areas. Not all tap water in rural areas is safe for consumption, so take precautions if necessary.
It is safe to eat fresh fruit, vegetables and salads, and put ice in your drinks. South Africa's fish, meat and chicken are of excellent quality, so there is no need to limit yourself when enjoying the local cuisine.
Restaurants are subject to South Africa's food safety control legislation, which is implemented by local government. Regulations include certification and regular inspections by health inspectors to ensure hygienic standards are maintained.
Street food is not as common in South Africa as it is in other countries, although vendors selling traditional snacks and meals can be found in city centres and townships. Food safety in such instances cannot always be guaranteed.
South African temperatures, which are measured in centigrade, average at highs of 28°C to average lows of 8°C in the summer months while winter temperatures range from 1°C at night to around 18°C in the day. Average annual rainfall is on the low side at under 500mm a year, making the country somewhat dry. Much of the rain falls in the Western Cape in the winter, differing from the rest of the country, which experiences summer rainfall. On the plus side, the South African climate boasts more than its fair share of sunshine, recording an average of 8.5 hours a day.
Summer
Bring clothes that are cool, light and comfortable because summer temperatures can get well into the 30 - 40 degree Celsius range in some areas.Also bring an umbrella or raincoat during summer as this is when most of the country gets its rain, but don't forget a swimming costume (bathing suit).
Winter
The winters are generally mild, comparing favourably with European summers. But there are days when temperatures dive, especially in high-lying areas such as the Drakensberg, so be prepared with jerseys and jackets. Cape Town gets its rain during the winter season so it’s advisable to bring rain gear along.
General
Always bring a hat, sunglasses and sunblock as the sun can be strong even in the winter months.
Walking shoes are a good idea all year-round, with warm socks in the winter.
If you are doing business in the country, business attire (suit and tie) is generally called for in the corporate sector, but media for example generally dress more casually.
For game viewing, a couple of neutral-toned items will be useful, but there's no need to go overboard. A good pair of walking shoes is also advisable.
For the evening, if you are dining at an upmarket restaurant or seeing a show, smart-casual attire is recommended.
Current is 220/240 volts at 50 cycles per second. A three-point round-pin adapter plug should be brought for your electrical appliances - such adapters are also available at major airports.
By requesting us to book and confirm your quotation in writing, you indicate your agreement to these terms and conditions. Once you have requested us to book in writing, via email, WhatsApp, skype or any other form of written media, you become bound to these terms and conditions.
See pages below.
TERMS AND CONDITIONS 2017/ 2018/ 2019
1) PAYMENT METHODS
WE ARE BOUND BY FIRST NATIONAL BANK OF SOUTH AFRICA’S SECURITY AND SAFETY LAWS WHEN IT COMES TO PROCESSING OF PAYMENT. THE VALUE OF THE TRIP MUST BE PAID FOR AS PER THE ZAR VALUE OF THE INVOICE PROVIDED. EXCHANGE RATES ARE MERELY GUIDELINES FOR CLIENTS TO SEE THE COST IN THEIR OWN CURRENCY FOR COMPARISON, AND WE CANNOT BE HELD RESPONSIBLE FOR THE EXCHANGE RATE YOUR BANK USES WHEN CONVERTING ZAR INTO YOUR LOCAL CURRENCY. THESE PRICES EXCLUDE THE SERVICE FEES OR EXCHANGE RATE YOUR BANK CHOOSES TO CHARGE AT THE TIME OF DEDUCTION.
IF YOU RECEIVE AN INVOICE IN U$ DOLLARS, THEN KINDLY NOTE THIS RELATES TO A U$ DOLLAR COST THAT IS PAYABLE IN THIS CURRENCY FROM OUR SERVICE PROVIDERS. KINDLY PAY YOUR ZAR AND U$ DOLLAR INVOICES SEPARATELY INTO THE STATED ACCOUNTS, OR IF CHOSING TO LUMP THEM TOGETHER AND PAY VIA CREDIT CARD IN ZAR, WE WILL CONVERT THE U$ DOLLAR PORTION OF THE INVOICE, AT OUR BANK QUOTED RATE FROM U$D TO ZAR.
1.1) DELIVERY OF DOCUMENTS GUARANTEEING SERVICES
ONCE A DEPOSIT IS PAID, YOU WILL RECEIVE YOUR NECESSARY TRAVEL CONFIRMATION WITHIN 14 DAYS, GUARANTEEING YOUR TRIP WITH DETAILED INCLUSIONS AND EXCLUSIONS. THIS DOCUMENT IS LEGALLY BINDING, A FORM OF SERVICE GUARANTEE, IN ACCORDANCE WITH INTERNATIONAL TRAVEL STANDARDS SET OUT BY SATSA (SOUTHERN AFRICAN TOURISM SERVICES) AND ASTA (AMERICAN SOCIETY OF TRAVEL AGENTS). THESE DOCUMENTS ARE NORMALLY SENT VIA PDF TO YOUR EMAIL OR DELIVERED BY HAND OR DHL COURIER SERVICES {IF REQUESTED} AT AN ADDITIONAL FEE.
1.2) BOOKING FORM (SEE PAGE 6 – 8 BELOW)
DUE TO THE EXTREMELY IMPORTANT NATURE OF CORRECT SPELLING OF NAMES ON FLIGHT TICKETS, AS WELL AS SAFETY AND SECURITY REGULATIONS, NO BOOKINGS WILL BE PROCESSED UNLESS A COMPLETE BOOKING FORM AND COPIES OF PASSPORTS IS RECEIVED ON CONVERSION OF A QUOTE TO A BOOKING. ALL BOOKING FORMS MUST BE SENT TO THE TRAVEL CONSULTANT YOU ARE DEALING WITH DIRECTLY
1.3) TRAVEL INSURANCES AND LEGAL DOCUMENTATION:
ALL PARTICIPANTS MUST TAKE OUT TRAVEL, MEDICAL, CANCELLATION AND CURTAILMENT INSURANCE THE MOMENT THE AGENT, OR ORGANISING COMMITTEE, OR PERSON TRAVELLING THEMSELVES, ARE RESPONSIBLE TO ARRANGE INTERNATIONAL FLIGHTS OUT OF AND RETURNING TO THEIR COUNTRIES OF ORIGIN, AS WELL AS ENSURING EACH TRAVELLER HAS THE NECESSARY VISA, HEALTH AND OTHER INTERNATONAL TRAVEL DOCUMENTATION IN PLACE AT LEAST 45 DAYS PRIOR TO DEPARTURE. ANY OMISSIONS IN THIS REGARD, ARE NOT THE RESPONSIBILITY OF OUR COMPANY.
2) DEPOSIT POLICY:
SUBJECT TO THE SIZE AND COMPLEXITY OF THE GROUP, AND ITS ACCOMMODATION AND LOGISTICAL REQUIREMENTS, AS WELL AS THE TIME OF YEAR, WE MAY REQUIRE A 25 - 50% DEPOSIT WITHIN 7 DAYS OF BOOKING.
THE BALANCE IS DUE NO LESS THAN 45 DAYS PRIOR TO ARRIVAL.
IF PAYMENTS ARE MADE OVER A PERIOD OF MORE THAN 14 DAYS, IE INITIAL DEPOSIT IN MARCH AND THEN FINAL PAYMENT IN JULY, THE INVOICE FOR BALANCE OF PAYMENT WILL BE ADJUSTED ACCORDINGLY SHOULD THE EXCHANGE RATES FLUCTUATE SIGNIFICANTLY FOR ANY U$ DOLLAR BASED COSTS, IE TRAVEL OUTSIDE OF SOUTH AFRICA, AND IN MOST NEIGHBOURING COUNTRIES.
Timeline for deposits of individuals/ fit travellers:
50% deposit to secure your booking
50% balance 45 days before travel.
Timeline for deposits for groups of 8 or more travellers:
25% deposit to secure your booking
25% 90 days before travel
50% balance 45 days before travel.
3) EXCHANGE RATE FLUCTUATION
AT NO STAGE CAN WE GUARANTEE A RATE OF EXCHANGE FOR LONGER THAN 24 HOURS, IF YOUR TRIP INVOLVES MULTIPLE CURRENCY COSTS WE WILL TAKE A SPOT PRICE ON THE DAY. ANY MAJOR FLUCTUATIONS WILL BE ADJUSTED ON THE INVOICE ACCORDINGLY IF PAYMENT IS NOT MADE BY DUE DATE STATED.
4) ADMINISTRATION FEES:
ALL DEPOSITS CARRY A 10% NON- REFUNDABLE ADMINISTRATION FEE OF THE
TOTAL TRIP COST.
WE STRONGLY RECOMMEND TAKING OUT CANCELLATION INSURANCE WHEN BOOKING ANY TRIPS OF SIGNIFICANT VALUE. WE CARRY BANK CHARGES, CREDIT CARD FEES ADMINISTRATION AND COMMUNICATION COSTS BASED ON TIME INVESTED IN A BOOKING, THIS IS WHY WE APPLY THIS POLICY. SOME HOTELS, RESORTS AND LODGES ENFORCE NON-REFUNDABLE DEPOSITS THROUGHOUT THE YEAR. (SEE POINT 6 BELOW.) HOTELS MAY INCREASE THEIR CANCELLATION POLICY OVER FESTIVE SEASON. (SEE POINT 7 IN THIS REGARD ON THE PAGE BELOW)
5) STANDARD CANCELLATION POLICY APPLICABLE TO TOTAL TRIP COSTS *:
ANY BOOKINGS CANCELLED CARRY A MINIMUM OF A 10% CANCELLATION FEE, REGARDLESS OF THE TIME OF DEPOSIT. (SEE point 4 administration fees)
ANY BOOKINGS CANCELLED LESS THAN 180 DAYS BUT MORE THAN 90 DAYS PRIOR TO ARRIVAL ARE SUBJECT TO A 15% CANCELLATION FEE.
ANY BOOKINGS CANCELLED LESS THAN 90 DAYS BUT MORE THAN 60 DAYS PRIOR TO ARRIVAL, ARE SUBJECT TO A 25% CANCELLATION FEE.
ANY BOOKINGS CANCELLED LESS THAN 60 DAYS BUT MORE THAN 30 DAYS PRIOR TO ARRIVAL ARE SUBJECT TO A 50% CANCELLATION FEE.
ANY BOOKINGS CANCELLED LESS THAN 30 DAYS BUT MORE THAN 21 DAYS PRIOR TO ARRIVAL ARE SUBJECT TO A 75% CANCELLATION FEE.
ANY BOOKINGS CANCELLED LESS THAN 21 DAYS BUT MORE THAN 14 DAYS PRIOR TO ARRIVAL ARE SUBJECT TO A 95% CANCELLATION FEE.
ANY BOOKINGS CANCELLED LESS THAN 14 DAYS PRIOR TO ARRIVAL ARE SUBJECT TO A 100% CANCELLATION FEE.
*THIS EXCLUDES ALL AIRLINE TICKETS, WHICH ARE LISTED SEPARATELY UNDER POINT 8.
** Please note: The above is standardised across a wide array of service providers, as such these cancellation terms are the minimum standard applicable. should there however be stricter policies in place, based on the specific service provider, we will apply the latter, and you are entitled to request these cancellation policies in writing.
*** Please note: Southern and East Africa tend to have strict cancellation policies in place, because in many key tourist areas there is high demand for accommodation, but there is limited access in terms of flights, so once rooms cancel, the chances of reselling the rooms are low, because the FLIGHTS, internationally, regionally and locally are limited in their capacity, especially over peak periods.
6) CANCELLATION POLICY ADDENDUM:
SOME SAFARI LODGES AND SMALLER PRIVATE RESORTS ENFORCE STRICTER NON-REFUNDABLE DEPOSIT POLICIES THAN THE ABOVE POLICY.
PLEASE NOTE: SOME SAFARI LODGES, RESORTS OR BOUTIQUE HOTELS WITH A SMALL ROOM TOTAL, ARE NOW ENFORCING 25% NON-REFUNDABLE DEPOSITS WITHIN 14 DAYS OF MAKING A BOOKING, AND THE BALANCE IS DUE 60 DAYS PRIOR TO ARRIVAL. ANY CANCELLATIONS LESS THAN 60 DAYS CARRY A 100% CANCELLATION FEE.
THEREFORE, THIS POLICY OVERRIDES THE ABOVE STANDARD POLICY, ONLY WHEN A SPECIFIC LODGE OR GROUP OF LODGES APPLIES THIS HIGHER PERCENTAGE OF CANCELLATION AND NON-REFUNDABLE DEPOSITS, AND CAN BE OBTAINED PER LODGE ON REQUEST WHEN MAKING A BOOKING.
7) FESTIVE SEASON BOOKINGS BETWEEN 5 DECEMBER AND 10 JANUARY EVERY YEAR ARE STRICTER.
PLEASE NOTE: BETWEEN 5 DECEMBER – 10 JANUARY EVERY YEAR MOST HOTELS, RESORTS AND LODGES ENFORCE A STRICTER CANCELLATION POLICY THAN OUR STANDARD POLICIES STIPULATED IN POINT 5. THESE CAN BE OBTAINED ON REQUEST WHEN BOOKING OVER THIS PERIOD.
8) AIRLINE TICKETS:
FLIGHT PRICES ARE ONLY GUARANTEED FOR 12 HOURS ON OUR SYSTEMS, AND ARE SUBJECT TO AVAILABILITY. THEY WILL BE REQUOTED IF YOU HAVE NOT PAID AS PER THE FLIGHT DEPOSIT DEADLINE. MOST TICKETS ARE GENERALLY PARTIALLY REFUNDABLE, BUT ALWAYS CARRY AN AMENDMENT FEE. YOUR TICKETS WILL CARRY THESE DETAILS, AND ARE TREATED CASE BY CASE, DEPENDING ON THE FARE CLASS BOOKED, AND THE INDIVIDUAL AIRLINE POLICY. IF BOOKED IN THE CHEAPEST CLASS THEY ARE NON-REFUNDABLE.
9) REFUND POLICY:
9.1) OUR REFUNDS ARE PROCESSED WITHIN THE CANCELLATION GUIDELINES LISTED ABOVE IN POINTS 4 – 8. REFUNDS ARE PROCESSED WITHIN 7 DAYS OF RECEIVING YOUR CANCELLATION EMAIL, WHICH MUST BE PUT IN WRITING TO YOUR TRAVEL CONSULTANT THAT YOU WERE DEALING WITH, AND SUPPORTED WITH NECESSARY DOCUMENTATION I.E. MEDICAL CERTIFICATES ETC.
9.2) IF IN THE CASE OF A SERVICE DELIVERY FAILURE, PLEASE LODGE YOUR COMPLAINT IN WRITING TO YOUR TRAVEL CONSULTANT YOU WERE DEALING WITH, OR TO SALES@BESTSAFARIAFRICA.COM OR INFO@LUXURYAFRICANSAFARI.COM. CALL +27 21 976 0099 IF YOU WISH TO TALK TO A CONSULTANT OR MANAGER BEFORE LODGING THE COMPLAINT IN WRITING.
9.3) ONCE WE RECEIVE A COMPLAINT REGARDING A SPECIFIC HOTEL OR SERVICE PROVIDER, WE WILL INVESTIGATE THE MATTER WITHIN 7 DAYS OF YOUR COMPLAINT, AND THEREAFTER ISSUE A REFUND INSTRUCTION AND REFUND FORM TO COMPLETE IF YOUR COMPLAINT WAS VERIFIED AND APPROVED BY OUR INVESTIGATION. REFUNDS ARE PROCESSED USING THE SAME AVENUE / FORM OF PAYMENT THAT WAS USED WHEN CLIENT MADE PAYMENT TO US.
9.4) WE OPERATE WITHIN THE LAWS OF THE CONSUMER PROTECTION ACT (ACT NR 68, 2008) OF SOUTH AFRICA, AND SHOULD A DISPUTE ARISE WITH A HOTEL OR SERVICE PROVIDER, WE WILL ACT WITHIN THE GUIDELINES OF THIS LAW APPLICABLE TO THE TOURISM INDUSTRY WITHIN SOUTH AFRICA. HTTPS://WWW.SAICA.CO.ZA/PORTALS/0/TECHNICAL/LEGALANDGOVERNANCE/GON271CODEOFCONDUCTCGSO.PDF
WE WILL ALSO REFER TO SATSA’S CODE OF CONDUCT, BY WHICH WE ARE REQUIRED TO COMPLY:HTTP://WWW.SATSA.COM/CODE-OF-CONDUCT/
IF YOU ARE OF THE OPINION WE ARE NOT COMPLYING WITH THIS CODE OF CONDUCT YOU ARE WELCOME TO LODGE A COMPLAINT WITH SATSA DIRECTLY.
SATSA CONTACT DETAILS:
+27 (0) 86 12 72872; +27 (11) 886 9996. EMAIL: PA@SATSA.CO.ZA
10) CANCELLATION INSURANCE AND NEGOTIATING REDUCTIONS WITH MANAGEMENT:
BASED ON POINTS 5 – 9, WE REPEAT IT IS STRONGLY ADVISABLE TO TAKE OUT CANCELLATION INSURANCE, TO COMPLETE BOOKING FORMS PROPERLY AND THAT ALL YOUR TRAVEL DOCUMENTS/ VISAS/ HEALTH ENTRY REQUIREMENTS ARE IN PLACE. PLEASE BE AWARE THAT OUR STANDARD TERMS AND CONDITIONS RELATE TO SERVICE PROVIDERS AND PRINCIPALS TERMS SENT TO US.
WE WILL TRY AND NEGOTIATE THE REDUCTION OF THE CANCELLATION POLICIES, PER CASE, TO SERVE THE CUSTOMER, SHOULD THE NEED ARISE. THE FINAL DECISION LIES WITH THE HOTEL OR SERVICE PROVIDER’S MANAGEMENT TEAM, NOT US AS A TRAVEL AGENCY. THEY WILL TAKE INTO ACCOUNT FACTORS SUCH AS RESELLING OF ROOMS, OR TIME OF YEAR, OR LOSS OF REVENUE.
THESE NEGOTIATIONS ARE MERELY AN OFFER TO MINIMIZE COSTS TO OUR CLIENTS, BUT UNDER NO CIRCUMSTANCES IS IT UP TO US AS A TRAVEL AGENCY WHAT THE FINAL DECISION WILL BE IF EXISTING CANCELLATION POLICIES FROM OUR SUPPLIERS WILL BE WAIVERED OR REDUCED.
WE OPERATE WITHIN THE RULES OF LAW AND ETHICAL NORMS OF OUR NATION, AND CANNOT PUT UNDUE PRESSURE ON A SERVICE PROVIDER TO REFUND MORE THAN IS STIPULATED IN THEIR CANCELLATION POLICIES AND TERMS AND CONDITIONS.
11) PRIVACY POLICY:
11.1) ALL INFORMATION RECEIVED IN THE BOOKING FORM, ON PAYMENT FORMS, AND CORRESPONDENCE VIA EMAIL WILL BE TREATED WITH STRICTEST CONFIDENTIALITY.
11.2) NO UNSOLICITED EMAILS, SPAMMING OR USAGE OF THE CLIENTS INFORMATION OTHER THAN FOR THE PURPOSES OF DIRECT COMMUNICATION RELATING TO THE CLIENTS TRAVEL NEEDS, WILL BE ENTERED INTO.
11.3) CLIENT’S INFORMATION WILL NOT BE SOLD, OR PASSED ONTO ANY THIRD PARTIES FOR USAGE IN DATABASE PROMOTIONAL ACTIVITIES OR MARKETING.
FINAL POINTS: THESE TERMS TAKE EFFECT ON 01 NOVEMBER 2017 AND ARE APPLICABLE UNTIL 31 DECEMBER 2019, UNLESS OTHERWISE INDICATED
END OF TERMS AND CONDITIONS
Our vacation was a dream come true. The resort and condo were extraordinary. The wonderful food and chef's preparations were fabulous. We all enjoyed the various excursions; and we are looking forward to future trips with Kosher Casas.
